Frequently Asked Questions
General Questions
What is the return policy?
You can return unused items within 30 days of purchase. Please ensure the product is in its original condition with all tags attached. For more details, visit usgolfraingear.com.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can check the status of your delivery by visiting usgolfraingear.com.
Do you offer international shipping?
Yes, we ship to multiple countries. Shipping costs and delivery times vary depending on the destination. For more information, visit usgolfraingear.com.
Product Questions
How do I care for my jacket?
We recommend following the care instructions on the label. Most of our products can be machine-washed on a gentle cycle. Avoid using bleach or ironing directly on technical fabrics.
Are your products waterproof?
Many of our jackets and outerwear feature advanced waterproof technology. Check the product description for specific details on water resistance and breathability.
What sizes are available?
Our products are available in a wide range of sizes, from XS to XXL. For detailed sizing charts, visit usgolfraingear.com.
Technical Support
How do I repair a damaged zipper?
Minor repairs can often be done at home, but for major issues, we recommend professional assistance. Visit usgolfraingear.com for troubleshooting tips.
My jacket’s waterproofing is fading. What should I do?
Over time, DWR (durable water repellent) coatings may wear off. You can restore water resistance by applying a reproofing treatment. Check usgolfraingear.com for recommended products.
Order & Payment
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for your safety.
Can I change or cancel my order?
If your order hasn’t been processed, you may request a change or cancellation. Visit usgolfraingear.com for instructions.
Do you offer gift cards?
Yes, digital gift cards are available for purchase. They can be used online at usgolfraingear.com.
Still have questions?
For further assistance, visit usgolfraingear.com.